Furniture Stores Accused Of Misleading Customers

It was proved that High Street retailers of furniture and carpets were trying to deceive their clients offering them goods with false prices.

The results from the inspection of the stores of Carpetright, Dreams, DFS, SCS Upholstery, Furniture Village, Harveys and Benson Beds showed that these used different tricks in order to make people believe they saved money. You can buy a Contract for the Sale of Goods from  The Legal Stop.

The OFT criticized the deals claiming to sell goods at half price. It found out that often before the reduction of a certain article no items of the sort have been sold.

The opinion of OFT is that the previously high prices of the goods were not quite legitimate and this is in fact the main reason why such big sales were now possible.

Usually customers are easily duped to buy something when they see its price is reduced so much.

The final decision of OFT on this matter was that this was an “endemic” problem within the industry.

Gaucho Rasmussen of the OFT said: “Reference pricing can mislead consumers into thinking the item they have bought is of higher value and quality”.

This week Tesco was fined because it claimed it was selling strawberries at half-price.

The danger which threatens stores which continue to mislead their customers is a fine of up to 30% of their turnover.

After these news shares in Carpetright fell as much as 3%.

The executive director of Which?, Richard Lloyd commented that the special prices should really be special otherwise OFT would resort to serious penalties.

No comment came last night from both DFS or Dreams.

The End of Misleading Supermarket Offers Has Come

A new code has been signed by leading supermarkets, aiming to ensure that the special offers are not misleading to the customers.

After a research of the Office of Fair Trading, which showed that in some cases the pricing and the conditions of a special offer are displayed in a confusing way. For that reason the OFT drawn up the new rules in an attempt to cut confusing offers.

The biggest UK supermarkets, such as Tesco, Morrisons, Sainsbury’s, Marks & Spencer, the Co-op, Lidl, Aldi and Waitrose voluntarily signed the new code, however Asda (The UK`s second largest supermarket) refused to do so.

According to the new rules, supermarkets should have special offers such as “half price” or “was £3, now £2″, only in cases when the offer period is shorter than the period for which the product has been sold at its original price. There are also regulations, trying to prevent forced price inflating, with the intention to make offers at at a later stage, which seem as a great deal, because of the “discount”. Also, supermarkets will not be allowed to use promotions such as “new bigger pack” or “50% more”, in case this is not actually true.

Although the OFT did not find any supermarkets breaching the law, they say they had identified “what appeared to be inconsistency in the way the law was being interpreted and applied”.

OFT chief executive Clive Maxwell said: “Household budgets across the country are under pressure and shoppers should be able to trust that special offers and promotions really are bargains.

“Prices and promotions need to be fair and meaningful so shoppers can make the right decisions.”

The news was however met with scepticism from some quarters. Bryan Roberts, insights director at Kantar Retail, said: “I think even with a new voluntary code and greater regulation it will still be incredibly confusing for consumers to ascertain what value for money looks like and what is a bargain and what is not. Even if there is a lot more transparency, most shoppers will still need a calculator to work their way around a store.”

We all hate confusing offers and we all know the disappointment that comes with them, that`s why at The Legal Stop we avoid that by all means and strive to provide you only with great offers related to legal documents and legal services, with no catch!