Emphasis On Queue Times Causing Border Staff To Neglect Other Duties

A recent report pointed that the pressure at the UK borders was too high so staff there were made to cut down on searches in order to reduce queues and perform full passport checks.
The pressure had to be lowered during the Olympics last year, when the home secretary Theresa May used to receive current information about the queues every day.

These measures led to cutting queue times and now the Border Force tries to keep this achievement.
Some say these measures are not right because many duties need to be neglected so that the queue time drops. Some of the things missed are searching vehicles for illegal immigrants and checking travelers for contraband.
According to NAO these changes could mean that queues are more important than some aspects of performance which may later turn out to be dangerous.
The home secretary has to be informed about any failure to carry out a full passport check.

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In the words of Labour, the lack of sources was to be blamed for the failings.
Between April 2010 and March 2012, Border Force staff fell from 8,023 to 7,527 but funding will be increased for the next year so the number of staff is planned to reach 8,477.
Margaret Hodge from the public accounts committee commended the Border Force for reducing queuing times at the Olympics, but added: “…it is deeply worrying that this came at the expense of its other responsibilities, particularly customs. The Border Force must be able to check both goods and passengers at the same time – border security cannot be an either/or choice.”
Immigration minister Mark Harper blamed the previous government for many of the current problems.