A Consumer Law Report Criticises Hidden Charges

A number of legal reforms were proposed by the Law Commission and the Scottish Law Commission. The intention of these reforms is to protect consumers from unfair charges in contracts.

A report was released today due to which report, courts should have the power to rule on the fairness of prices in cases where they have been hidden away in the small print.

Courts now have the possibility to assess when the terms of the contract are fair and when they are not, but are not allowed to interfere when talking about the actual price.

The suggested reforms will give consumers the option to complain of unfair hidden costs.

These proposals will affect companies offering different kinds of services- from mobile phone contracts to airline tickets.

If prices are clear they will be able to set their own prices. The courts, however, would be allowed to intervene when they find unclear phrasing leading to additional fees or jargon which confuses consumers.

Many companies are in fact tempted to fill their contracts with hidden charges which makes them look as if they offer better deals than their competitors.

According to this report the current law makes it almost impossible for consumers to seek redress.

David Hertzell, the project’s commissioner lead for the Law Commission, said: “The current law is baffling – so much so that consumers and regulators are reluctant to challenge unfair charges.”

Both companies and customers now suffer from the unclearness of the law.

Another proposal of the Commission’s report is on the terms of purchased software. According to it there must be serious changes in the terms to which consumers agree when installing software they have recently bought.

These terms are often full of legal jargon so that consumers are almost never able to find out what exactly they are signing up for

The Legal Stop values its customers and strives to provide the highest quality legal documents and document drafting possible, without any hidden charges.


Fake Olympic Auction

Recently fans of the Olympic Games made complaints that they paid big money for items from an online auction of Olympic memorabilia and did not receive them.

The organizer of this auction is Sports Limited, the Vancouver-based company behind memorabilia.london2012.com. On this site Olympic enthusiasts can find and buy different stuff connected to the games- from signed pictures to equipment of different athletes.

The auction offered items, for which people paid thousands of pounds.

Now, months after they have won different auctions and paid their acquisitions, many people still wait for them to arrive.

One of the victims Ferris Cowper, posted on the Internet that he had paid £4,300 for an Olympic torch, but added that “this outfit took my money and failed to deliver the torch after four different delivery date promises”.

Damian Kelly, who is another man who has not yet received his items told the Independent that he had paid £7,000.

A solicitor called Mr. Kelly talked to other individuals with the same problem and now he is determined to initiate legal actions.

Today a notice could be seen at the site announcing that Innovative Sports will not start sending items until January 21st 2013 because of a warehouse relocation.

The director explained that no items were fraudulently offered and added that the company had been “caught off guard by the demand”.

On the other hand, he admitted that they did not in fact have some of the items and this is the reason why they had not been delivered.

. “Unfortunately some of the products didn’t materialize in the way they should have. The issue is people wanting products that we just don’t have.

“We are offering everyone affected a 100 per cent full refund. Some people don’t want the refund, they want their products. I don’t know what to do about that.”

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GCSE Exam Grade Boundaries – Case To Be Investigated

The GCSE results this summer are thought to have been downgraded, and because of that reason many head teachers and local authorities have threatened to take legal actions in order to clarify the case.

Earlier this month the results from this year`s GCSEs have been released and it turned out that the requirements to achieve a certain grade were higher than the previous years, and even in exams taken as recently as January. Because of these changes many students who expected for example C grade, got D. Of course the preparation of the students is of highest importance, however this year for the first time the the proportion of GCSEs resulting in A-C grades fell, causing many students , who would have achieved higher grades according to the previous requirements, could now miss college or six-form places.

Local authorities claim that this situation may include a case of discrimination, as it mainly affects students from the ethnic minorities or poor backgrounds.

The The National Association of Head Teachers (NAHT) is also one of the organisations, which oppose the changes. General Secretary Michael Hobby suggested the change had been made as a result of “unsubstantiated concerns” that the pass rate for GCSEs taken in January had been too high, in an open letter to education secretary Michael Gove.

Gove replayed to the questions that he had never put any pressure on Ofqual to change the grade boundaries.

Ofqual thoroughly understands the concerns of all teachers, parents and councils and they are now ready to start investigating the case. However, on the other hand NAHT said they believe an investigation conducted only by Ofqual will not be sufficient and might be even subjective, as by the investigation they are required to find out their own failings.

Meanwhile, Michael Gove is at the centre of another outcry today after pulling the funding for a free school in Bradford without warning, days before it was set to open its doors.