The new universal credit benefits system is now being tested in Greater Manchester. Many new legal document templates will be presented to the customers not only in Manchester, but to those from all over England.
The scheme will start functioning across the whole country in October.
The expected results from the overhaul are simpler welfare system and assurance that people would be able to move off benefits and into work easily.
Work and pensions secretary Iain Duncan Smith said: “What we have to do is to start changing people, and that’s what this system is about.
“It’s about trying to help those who are the most vulnerable to get ready for the world of work, and that will improve their lives dramatically.”
Many people shared they were concerned because not everyone had access to the internet.
Others mentioned the fact that in most of the cases such complex computer systems are not as reliable as expected so things could go wrong.
Shadow work and pensions secretary Liam Byrne said he liked the idea but according to him it was late for such a scheme and it was over budget.
However, unions criticized the government strongly as it did not focus on creating more jobs but ‘demonising’ people who are out of work.
The Public and Commercial Services (PCS) union would stage a protest in Ashton-under-Lyne.
PCS general secretary Mark Serwotka said: “If Universal Credit was being introduced to genuinely make life easier for people entitled to benefits it would be commendable, but the Government’s pernicious language exposes its real intent is to demonise and punish them.”