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The law requires that all Employees must be informed of the name of a person to whom they can address a grievance and how such grievances should be dealt with.


Additionally, all Employers must provide to each of their Employees with a written grievance procedure. Failure to have or to fairly follow a grievance policy or procedure can lead to claims of unfair dismissal or constructive dismissal.  


Although actual policies can vary from business to business, all grievance procedures should, amongst other things, aim to: resolve grievances fairly and quickly; be simple to understand; and, allow for appeals to decisions.


This Grievance Policy template is in accordance with statutory requirements and the ACAS Code of Practice.